We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our expedited delivery services across Canada and the United States. By accessing or using our services, you agree to the terms of this Privacy Policy. 

Information We Collect 

We may collect the following types of information to provide and improve our services: 

Personal Information 

• Name, address, phone number, and email address. 
• Billing and payment details, such as credit card information. 

Delivery Information 

• Pickup and delivery addresses. 
• Package contents, weight, and dimensions (as necessary for shipping compliance). 

Usage Information 

• IP addresses, browser types, and access times when you visit our website. 
• Cookies and similar tracking technologies to enhance user experience. 

Communication Data 

• Messages, emails, or phone calls you exchange with us regarding our services. 

How We Use Your Information 

We use the information collected for the following purposes: 

Service Delivery 

• To fulfill pickup and delivery requests. 
• To communicate about orders, updates, and status changes. 

Customer Support 

• To respond to inquiries and provide assistance. 
• To address complaints and feedback. 

Billing and Payments 

• To process payments securely. 
•  To detect and prevent fraud. 

Marketing and Promotions 

• To send promotional offers or updates about our services (only if you have opted in). 
• To improve our marketing strategies. 

Legal and Compliance 

• To comply with legal obligations or respond to lawful requests. 
• To enforce our terms and conditions.   

Sharing Your Information 

We do not sell, rent, or trade your personal information. However, we may share your data with: 

Service Providers 

• Third-party logistics providers or subcontractors to facilitate deliveries. 
• Payment processors for secure transactions. 

Legal Authorities 

• Law enforcement or regulatory bodies if required by law. 

Business Transfers 

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. 

Data Security 

We implement robust security measures to protect your personal information, including: 

• Encryption for data transmission 
• Secure servers and firewalls. 
• Regular security audits. 

While we strive to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security. 

Your Choices and Rights 

Access and Updates 

You may request access to or updates of your personal information by contacting us. 

Opt-Out 

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in the email or contacting us directly. 

Data Deletion 

You may request the deletion of your personal information, subject to legal and operational requirements. 

Cookies and Tracking Technologies 

Our website uses cookies to: 

• Improve functionality and user experience. 
• Analyze site traffic and usage trends. 

You can adjust your browser settings to refuse cookies. However, doing so may limit certain features of our website. 

Third-Party Links 

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies. 

Children’s Privacy 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this policy periodically. 

Contact Us 

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

Globus Lberica 

Phone: 519-846-1216 

Email: info@globusiberica.com 

Address: 123 Harrison Street Elora, ON N0B 1S0